ALL SALES ARE FINAL. Defective items may be returned and will be replaced with an identical item only. Returns MUST be made within ten (10) days of purchase. The customer is responsible for return shipping costs. All merchandise exchanged or returned must be boxed/wrapped/packaged in its original condition or it will not be accepted. Actual shipping charges on any item or package are non-refundable. Please contact customer service for return / cancellation authorization. All returned or cancelled items are subject to a 20% re-stocking fee, with remaining balance issued as a credit to your card charged.